What are the methods to apply for return?
Within 30 natural days after receipt, if you need to return the eyeglass frame display stand, you can apply for the return in one of the following two ways:
(1) Contact our customer service staff Megan Lewis by email [email protected] to apply for a return.
(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.
What are the return requirements?
The returned eyeglass frame display stand is in brand new condition.
Please use the original packaging for the returned eyeglass frame display stand.
The returned eyeglass frame display stand has no obvious signs of damage.
The returned eyeglass frame display stand has no problem of artificial damage.
The returned eyeglass frame display stand has no deformed.
The returned eyeglass frame display stand has no broken.
The returned eyeglass frame display stand has no worned out.
The returned eyeglass frame display stand will not affect our secondary sales.
How long does it take to process a return order?
The return policy service time of Joysplaza.com is Monday-Friday/8:00 AM-6:00 PM (CST).
Once you apply for a return, we will deal with the return order for you within 1-3 business days.
Orders are not processed on weekends.
What is the returns process?
(1) The eyeglass frame display stand is valid for returns within 30 natural days of receipt.
(2) Once you apply for a return, we will deal with the return order for you within 1-3 business days.
(3) If you need to return the eyeglass frame display stand, please send it to be returned to327 E 11th St, Mountain Home, Arkansas, recipient is Megan Lewis.
(4) Please send the order number and courier information to [email protected] after you sending eyeglass frame display stand.
(5) Once the returned eyeglass frame display stand has arrived at Joysplaza.com’s warehouse and has been successfully inspected, the return process will be started.
(6) We do not charge a re-listing fee.
Who is responsible for return shipping?
If the customer dislike the color, workmanship, shape, style, feel, the return freight will be for the buyer’s account.
If the eyeglass frame display stand we sent is broken, formed, scratched, abrasion, the return freight will be for Joysplaza.com.
How long is the refund time?
The refund amount will be credited back to your payment account within 1-2 business days.
Please be patient, thank you.
Need help?
If you have any questions or need assistance of Return Policy, please feel free to reach out by email [email protected], our customer service staff Megan Lewis will reply you within 24 hours, thank you.